Reference

How We Handle Your Personal Information

We collect only what we need to run your account and process payments through bKash, Nagad or Rocket. This policy explains exactly what data we hold, why we hold it, and what control you have over it — availability depends on your local law…

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bonus777 How We Handle Your Personal Information
PRIVACY HELP CHANNELS

How to Reach Us About Your Data

If you have questions about how your personal information is used, or if you want to request access to your data, correction or deletion, reach us through any of these channels. We aim to respond to privacy-related queries promptly so you stay informed about what we hold.

Team online

Live Chat

Open the chat widget from any page on bonus777. Tell the agent your query is about privacy or data access. They will either resolve it directly or escalate to the data team for a detailed response to your account email.

Email Support

Send your privacy request to our support email address listed in your account dashboard. Include your registered mobile number and a brief description of what data action you need — access, correction, or deletion — and we will follow up.

Account Settings

Inside your bonus777 account, the settings section lets you review your stored details, update your mobile number or email, and manage notification preferences. For full data export or deletion, use live chat or email.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We take specific steps to keep your account data safe and ensure you retain control over your personal information. From encryption during bKash transactions to clear retention timelines, here is how each area works on bonus777.

Encrypted Storage

All personal data — your name, mobile number and payment references from Nagad or Rocket — is stored using encryption protocols. Even internally, access is limited to staff who need it to process your account requests or verify withdrawals.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and lobby layout.

Account Security

Your account is protected by the mobile number and OTP verification linked to your bKash or Nagad wallet. If you notice unusual activity, change your password immediately through account settings and notify us via live chat for an account freeze.

Data Retention

We keep your personal data for as long as your account is active. After you request account closure, we retain transaction records only where required by applicable regulation in your eligible region, then securely delete remaining personal details.

Third-Party Sharing

We share limited data only with payment processors — bKash, Nagad, Rocket — to complete your deposits and withdrawals. We do not sell your information or pass it to advertisers.

Requesting Changes

You can ask us to correct inaccurate data, export a copy of everything we hold, or delete your account entirely.

Common Questions About Your Data on bonus777

Below you will find answers to the privacy questions our support team receives most often. If your question is not covered here, reach out through live chat or email and we will clarify.

We collect your name, mobile number, email address and the payment reference from your bKash, Nagad or Rocket wallet. This is the minimum we need to verify your identity, process transactions and keep your account secure.

Transaction references and amounts are stored on encrypted servers. We do not store your full wallet PIN or bKash app credentials. Only the reference number and transfer amount are kept to reconcile your account wallet balance.

We share limited transaction data with payment processors — bKash, Nagad, Rocket — solely to complete your deposits and withdrawals. We never sell or rent your personal information to advertisers or marketing companies.

Yes. Send a data access request via live chat or email, verify your identity through OTP on your registered mobile number, and we will compile and send you a copy of all stored personal data linked to your account.

Contact us through live chat or email and request account deletion. After OTP verification, we remove your personal details. Transaction records may be retained only where applicable regulation in your eligible region requires it.

We use session cookies to keep you logged in and preference cookies to remember your layout choices. No advertising tracking cookies are placed by us. You can block or clear cookies through your mobile browser settings at any time.

Your account is secured by your registered mobile number and OTP verification. If you suspect unauthorised access, change your password in account settings immediately and contact support via live chat to freeze activity on your account.

Yes. When we update this policy, we send a notification to your registered email and display an alert in your account dashboard. We recommend reviewing the updated version to stay informed about how your data is handled.

After account closure, personal details are deleted within a reasonable timeframe. Transaction records may be retained where required by regulation in your eligible region. Once that obligation expires, remaining records are securely removed.

Access to your account and data depends on your local law and eligible regions. We do not restrict where you log in from, but our data handling follows the policies outlined here regardless of where you access your account.

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